Privacy policy

Article 1: Introduction and general information

We, Leading Change S.A.S. located at 7 Avenue Jean Jaurès, 91600 Savigny-sur-Orge, SIREN : 979412368, take the protection of your personal data very seriously. This Privacy Policy aims to provide you with transparent information about the data we collect, how we use it, and how you can exercise your rights.

Article 2: Data Processor

The data controller is :

Leading Change S.A.S.
Address: 7 Avenue Jean Jaurès, 91600 Savigny-sur-Orge, France
SIREN : 979412368
E-mail : [email protected]

Article 3: Data collected and collection methods

We collect the following types of data:

1. Identification data : Last name, first name, e-mail address when registering or ordering.
2. Payment Data : Payment information used to process transactions.
3. Usage data : Courses taken, progress made, exams passed.
4. Technical data : Logs, IP address.

Collection methods include :

• Registration on
• Using the platform
• Payment transactions

Google Analytics :

We use Google Analytics to collect information about the use of our website. Google Analytics collects information about the pages you visit, the time you spend on each page, the operating system and web browser you use, and other similar information.

This data is anonymized and does not identify you directly, but it may be used to improve the user experience on our site. For more information on the Google Analytics privacy policy, please consult the dedicated Google page.

Article 4: Purposes of Processing and Legal Basis

Your data is collected for the following purposes:

1. User account management : Create and manage your user account.
2. Transaction and payment processing : To process payments and transactions.
3. Tracking and Analysis : To understand how our services are used.
4. Marketing and Communication : To send you newsletters and promotional offers, only with your explicit consent.

The legal basis for processing your data is :

• Your consent
• The performance of a contract when you use our services
• Our legitimate interest in analyzing and improving our service

Article 5: Recipients and Sharing of Data

We do not sell, rent or trade your personal data. Data may be shared with third parties in the following cases:

1. Technical Service Providers : Hosting and security companies, etc.
2. Payment service providers : To process financial transactions.

Article 6: Transfer of data outside the EU

We do not transfer your data outside the European Union.

Article 7: Shelf life

Your data is kept for the time necessary to fulfill the purposes described in Article 4 or for the time required by applicable law.

Article 8: Data security

We implement technical and organizational security measures to protect your data against risks related to confidentiality, integrity, availability and system resilience.

Article 9: Your rights under the RGPD and the CNIL

Pursuant to Articles 15 to 22 of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (RGPD) and the French law ” Informatique et Libertés ” No. 78-17 of January 6, 1978 as amended, you have the following rights:

1. Right of access : You have the right to know what data we hold on you.
2. Right of rectification : You can correct or complete your data.
3. Right to erasure : You can request the deletion of your data.
4. Right to Restrict Processing : In certain cases, you may request that we restrict the processing of your data.
5. Right to object : You may object to the processing of your data for reasons related to your particular situation.
6. Right to Portability : You can recover your data for use elsewhere.

To exercise these rights, please contact us at [email protected].

You also have the right to lodge a complaint with the CNIL if you consider that the data controller has failed to protect your personal data.

Article 10: Cookies Policy

What is a Cookie?

A cookie is a small text file that may be stored on your computer or mobile device when you visit our website. These cookies enable our site to remember your actions and preferences for a specific period of time.

Types of Cookies and Usage :

We use different types of cookies for different reasons:

• Technical cookies : These cookies are essential for the operation of our site. They enable you to browse the site and use our services and features (for example, security cookies to authenticate users).
• Performance cookies : These cookies collect information about your use of the site, such as pages visited or error messages encountered. These cookies do not collect any personally identifiable information.
• Functionality cookies : These cookies enable our site to remember the choices you have made (such as your user name, language or region) and to provide more personal features.

Our site, based on WordPress, WooCommerce, and Tutor LMS, also uses third-party cookies to improve the user experience and collect statistics:

• WordPress : Uses cookies for session management and user preferences.
• WooCommerce : Uses cookies to track shopping carts and transactions.
• LearnDash : Uses cookies to track progress in courses and assessments.

Cookie Retention and Control :

Cookies are stored for periods ranging from a few minutes to two years, depending on the type of cookie and its purpose. You can control and/or delete cookies as you wish. For more information on how to do this, please refer to the ” Help  your browser or visit aboutcookies.org, which offers advice for all modern browsers.

Article 11: Modifications and updates

We reserve the right to modify this Privacy Policy at any time. Changes will take effect as soon as they are published on our website.

Article 12: Contact and complaints

If you have any questions or complaints about this Privacy Policy, please contact us at [email protected]. You also have the right to lodge a complaint with the CNIL.